Stay safe and informed

crickex apps Responsible Gambling

Betting for entertainment stays enjoyable only when played within limits. crickex apps wants every player to use the platform safely and responsibly.

21+ For persons aged 21 and above only

Betting is entertainment, not an addiction

Betting and casino games at crickex apps are designed purely as a form of entertainment. However, we know that for some players there is a risk of losing control. That is why we are committed to giving every user the opportunity to make informed decisions.

The minimum age to open an account and place bets on this platform is 21. Account registration by minors is strictly prohibited and we carry out regular age verification. Our Terms and Conditions set out the age limit and account usage rules in detail.

Betting is never the right way to ease financial pressure or recover losses. If you ever feel you are losing control over your gambling, use the tools below or contact our 24/7 live chat or email support.

Remember: betting is never an alternative source of income. There is no guarantee of winning any bet. Only bet an amount that you can afford to lose without it causing problems in your daily life.

Tools to keep yourself safe

After logging in to crickex apps, you can set various limits on your own gambling. These tools help you keep your betting under control.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, your account will be logged out automatically.

Take a Break

Temporarily close your account for anywhere from 1 day to 6 months. During this period, logging in or placing bets will not be possible.

Self-Exclusion

Choosing long-term self-exclusion will permanently close your account. You will need help from the support team to make any changes.

View Betting History

Check your betting history and your win and loss records at any time. Stay aware of how much you are spending.

Support Team

Help is available in Bengali and English via 24/7 live chat and email. Do not hesitate to reach out with any concerns.

Warning signs of problem betting

If you notice the following signs in yourself or someone you know, consider seeking help.

  • A tendency to keep betting more and more to try to recover losses.
  • Wanting to stop betting but being unable to — feeling like you have lost control.
  • Hiding your betting from family or friends, or lying about it.
  • Using money meant for essential expenses (food, rent, medicine) for betting.
  • Feeling restless, angry, or mentally uneasy when you cannot bet.
  • Spending more time on betting while neglecting work, studies, or family responsibilities.
  • Developing a habit of borrowing money or taking funds from others to place bets.

Assess yourself

Answer the questions below honestly. If most of your answers are "yes", consider seeking help.

01 In the past month, was there any day when you spent more than your budget on betting?
02 After a loss, have you tried to bet more to get that money back?
03 Has betting caused tension in your relationships with family or friends?
04 Have you tried to cut down on betting on your own but not succeeded?
05 Do thoughts about betting stop you from focusing on work or studies?
06 Have you lied about your betting or hidden it from someone?

These questions are for awareness only — they are not a medical assessment. For professional advice, speak with a mental health specialist.

Ways to get help

Reaching out to someone close to you or seeking professional support when you cannot manage on your own is not a sign of weakness. It is a courageous step.

crickex apps Support

Our 24/7 live chat and email support are available in Bengali and English. Contact us directly for help with self-exclusion or setting limits.

Family and Trusted People

Share the problem with a family member or a trusted friend. Support from someone close makes it much easier to cope.

Professional Counselling

Talk to a mental health counsellor or therapist. Professional help for addiction can bring lasting change over the long term.

To learn about crickex apps's privacy practices, read our Privacy Policy. It explains in detail how your personal information is kept secure. For answers to common questions, you can also visit our FAQ section.

crickex apps's Commitment

We believe that responsible betting is the foundation of a healthy entertainment experience. crickex apps always puts player safety first — and to that end we continuously improve our protection tools and support services.

21+ Age Limit Self-Exclusion 24/7 Support Data Protection

Responsible Gambling FAQ

Answers to frequently asked questions about responsible betting.

The minimum age to open an account and place any bets or play casino games at crickex apps is 21. Minors are not allowed to use this platform. Age is verified at registration, and additional verification may be requested at any time.

Once a temporary break period ends, the account becomes active again. For long-term self-exclusion, you will need to contact our 24/7 support team to reactivate the account and wait through a set cooling-off period.

After logging in, go to account settings and find the responsible gambling section, where you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Raising a limit usually requires a waiting period so you have time to reconsider the decision.

Start by talking calmly and avoid a judgmental attitude. Encourage the person to see a professional counsellor. If they have a crickex apps account, you can let our support team know — we will take the appropriate steps to protect the account.

Yes, it is a recognised behavioural problem that affects mental health. Many people do not realise on their own that they have developed an addiction. Recovery is possible with timely help and the right steps. crickex apps is fully understanding of this issue and ready to provide support.

No. Betting is purely a form of entertainment. There is no guarantee of winning any bet, and expecting regular income from betting over the long term is not realistic. Only bet money that you can afford to lose without it affecting your daily life.